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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A context menu will show up. It contains comprehensive information about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge range of tutorial video clips demonstrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our extensive FAQ section, which includes questions asked by actual individuals and offers practical solutions. We frequently "revamp" our FAQ section with new entries in an attempt to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24-7 and eager to assist you with any question. Each support ticket you send will be answered in less than one hour (the average response time being just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225245

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com